Refund policy

Returns & Exchanges

We want you to love your purchase. If something isn’t quite right, we gladly accept returns under the following conditions:

  • Returns are accepted within 14 days of delivery

  • Items must be unused and in new condition

  • Customer is responsible for return shipping

Once your return is received and inspected, a $7 flat return processing fee will be deducted from the refund amount.

Refunds will be issued to the original form of payment.


Final Sale Items

The following items are final sale and cannot be returned:

  • Jewelry

  • Mugs

Please make sure you love your selection before completing checkout.


How to Start a Return

To initiate a return, please contact us at:

faithandferns.co@gmail.com

Include your order number and reason for return, and we’ll provide return instructions.